FAQ

Common questions

Answers for ticket buyers, invitation guests, organizers, and event staff.

How are tickets delivered?

After payment verification, VibePass generates QR tickets and makes them available through the customer dashboard. Email, SMS, and WhatsApp delivery can be connected through provider credentials.

Can guests RSVP without an account?

Yes. Invitation guests can open a public share link and submit an RSVP.

How do organizers get paid?

Ticket revenue is held in the VibePass holding account. Organizers request withdrawals, and super admins review and record manual bank transfers.

Who reviews events?

Super admins review event submissions before publishing, with statuses for draft, under review, corrections required, approved, published, completed, rejected, and cancelled.